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A global IT corporation and its division of managed infrastructure services was looking for a stable partner to handle its large-scale payroll and HR administration for over 23,000 employees in Croatia, the Czech Republic, Estonia, Latvia, Lithuania, Poland, Romania, Serbia, Slovakia, Slovenia and Ukraine.
As a part of the complex service delivery, they required an online solution for employee and management self-service as a unified interface for all 11 countries in the scope.
Cooperation since 2010
Unified online platform for more than 23,000 employees
Servicing over 30 entities
“In our collaboration with the client, we leveraged our extensive experience in payroll outsourcing and HR administration to provide the best possible service. Recognizing their need for seamless, efficient payroll outsourcing and HR administration services, we tailored our approach to meet their specific business requirements. Our dedicated team ensured a smooth transition, providing reliable support every step of the way. Through our efficient processes and seasoned expertise, we succeeded in significantly enhancing their operational efficiency. This freed up their resources to focus on their core business operations. Our partnership is a testament to the value and impact our services can have on large-scale businesses. We are proud to have been their chosen partner in this journey of transformation.”
Jana Vasilenková | Head of BPO at Accace
About Accace
Accace is a proactive consultancy and outsourcing partner who bridges the gap between needs and solutions. Combining smart and streamlined technology with a holistic approach, we provide an all-round care to clients and consider their matters as our own. With over 800 experts and more than 2,000 customers, we have vast experience with facilitating the smooth operation and growth of small to large-scale, global businesses.
About Accace Circle
Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 50 jurisdictions with nearly 2,500 professionals, we support more than 15,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 200,000 pay slips globally.
