Case study: Streamlining payroll processes through seamless global payroll integration

Our customer

As part of a broader payroll outsourcing project, we supported a global technology and consulting firm in optimizing payroll operations for over 8,400 employees across four countries: the Czech Republic, Slovakia, Croatia, and Romania. The initiative focused on streamlining processes across multiple legal entities and local payroll systems, ensuring consistency, compliance, and operational efficiency.

The challenge

The client faced significant challenges in managing payroll across multiple countries and systems.

Key issues included:

Fragmented data sources and inconsistent data formats

High dependency on manual data entry and reconciliation

Risk of errors and delays in payroll processing

Compliance with varying local labor laws and reporting standards

These challenges created inefficiencies and increased the risk of non-compliance.

The solution

To address these challenges, we implemented an integration framework connecting 5 systems: four local payroll systems and the TULIP Time & Attendance module, all integrated with SAP SuccessFactors (SF).

Key features of the solution:

Single integration layer connecting all systems across four countries (API)

Advanced transformation tool developed in-house to standardize and validate data

Automated data synchronization between SF, TULIP, and local payroll systems

Support for six legal entities across multiple countries

Real-time updates of personal and employment contract data for over 8,400 employees

Business impact

LEVERAGING OUR competence

Deep expertise in data integration and payroll processing was utilised to design a robust, accurate, and reliable solution tailored to the project’s needs.
Our understanding of local payroll laws ensured the integration met compliance requirements in each country.
A multidisciplinary team from Accace and TULIP brought experience in complex payroll environments, international integrations, and collaborative project management to address challenges and facilitate smooth implementation.
Comprehensive technical documentation, detailed data dictionaries and integration strategies for each region, ensuring that all local requirements and compliance standards were thoroughly addressed, was created

LEVERAGING OUR TECHNOLOGY

In-house developed transformation tools enabled the integration project, including the creation of secure authentication and authorization processes for accessing SAP SF, performing data mapping, and developing new routines and logic for data conversion and processing between SAP SF and Accace’s payroll systems.
Security measures such as secure data transfer, encryption for data in transit, regular security audits, and access controls-maintained data integrity and confidentiality, ensuring compliance with data protection regulations
Error handling, validation, and notification mechanisms were built into the integration to detect and respond to discrepancies, reducing risks and supporting smooth project progress without significant interruptions.

LEVERAGING OUR COMMUNITY

Single point of contact provided for all locations during the critical development, testing, hyper-care and Bau stage.
Partnership with the client’s project team enabled a deep understanding of requirements, integration of feedback, and alignment with business objectives, resulting in strong, client-centric relationships and satisfaction.
Seamless and regular communication through established channels that facilitated innovation, alignment towards goals eliminated challenges before they became significant.

“This integration project demonstrated our commitment and expertise. Through close collaboration with the client, we successfully addressed substantial challenges and implemented a solution that improved and accelerated payroll processing capabilities across multiple countries. The initiative reflected our technical competence and thorough understanding of payroll processes, as well as our ability to adapt to diverse regulatory environments and meet region-specific requirements. Our integration reduced the time needed for payroll basis preparation for our client, improved payroll efficiency and increased data consistency, underscoring our capacity to manage complex, multi-country projects and deliver effective payroll integration solution.”

Discover our global payroll integration services to see how we can get your business to the next level

About Accace

Accace is a proactive consultancy and outsourcing partner who bridges the gap between needs and solutions. Combining smart and streamlined technology with a holistic approach, we provide an all-round care to clients and consider their matters as our own. With over 800 experts and approximately 2,000 customers, we have vast experience with facilitating the smooth operation and growth of small to large-scale, global businesses.

About Accace Circle

Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 60 jurisdictions with more than 7,000 professionals, we support over 80,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 800,000 pay slips globally.

Locations and contacts | Accace Circle

Our services

Our eShop

Our cloud platforms

Get in touch with us