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Our customer is a leading digital communications company and global mobile network operator.
Cooperation since 2016
10% increase of efficiency thanks to redefined activities and responsibilities
Better control and decreased error rate by 75%
“In our partnership with a globally-renowned digital communications company, we successfully took over and managed their Shared Service Centre in the Czech Republic. By seamlessly integrating a team of almost 40 professionals, we further demonstrated our ability to adapt and deliver comprehensive accounting services on a multinational scale. Meeting compliance requirements and maintaining high standards in detailed management reporting, we consistently achieved our KPIs with a near-perfect success rate of 99.99% each month. This experience has underscored our capacity for excellence, reaffirming our place as a trusted and capable partner in diverse sectors.”
Jana Vasilenková | Head of BPO at Accace
About Accace
Accace is a proactive consultancy and outsourcing partner who bridges the gap between needs and solutions. Combining smart and streamlined technology with a holistic approach, we provide an all-round care to clients and consider their matters as our own. With over 800 experts and more than 2,000 customers, we have vast experience with facilitating the smooth operation and growth of small to large-scale, global businesses.
About Accace Circle
Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 50 jurisdictions with nearly 2,500 professionals, we support more than 15,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 200,000 pay slips globally.
