Your responsibilities

• Receive visitors at the reception by greeting, welcoming, directing and announcing them accordingly; ensure protocol during visits and check availability so meeting areas do not overlap
• Greet and welcome guests as soon as they arrive at the office
• Responsible with front-desk activities, including preparing, scanning, and distributing correspondence
• Answer, filter and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Ensure reception area and meeting rooms are tidy and presentable, with all necessary stationery and materials
• Receive, sort, file and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock for goods used by employees
• Update calendars and schedule meetings
• Provide support to other departments with the registration, submission and collection of official documents from the Authorities (eg: ANAF, ITM, Banks, etc.) and delivery to the responsible person within the company
• Arrange travel and accommodations
• Keep up to date records of all suppliers and liaise with all suppliers providing office related services (cleaning, water, coffee and similar)
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Provide support for sending the documents to an authorized translation company and monitors the process
• At the request of the managers, prepare reports related to the reception activity
• Provide administrative support throughout the organization
• Update the customer and supplier database, create requests in the internal management system

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills both in Romanian and English
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Ability to prioritize tasks
• Customer service attitude
• Pleasant personality

What will we offer

• Annual bonus based on your performance
• Meal tickets
• Medical insurance to a well-known private clinic
• Central location in Bucharest
• Paid study leave
• Additional days of rest leave
• English course, internal trainings, financial support for specializations, external conferences
• Bookster subscription
• The chance to develop and work with friendly colleagues, with a strong professional background
• The chance to develop and work with friendly colleagues, with a strong professional background
• We organize various interactive events that help to relax the atmosphere and strengthen the team spirit. Follow our Facebook page – Accace Careers Romania – and be part of our #accacelife!