Payroll and HR administration services in Bulgaria

Payroll and HR administration is becoming an extremely challenging and resource-consuming agenda not only in Bulgaria, due to the demanding statutory requirements and frequent changes in local legislation. However, shifting the responsibility to outsourcing by a local team of experienced experts is a safe bet in any case. It not only decreases the administrative burden, saves resources and time, but most importantly eliminates the potential risks of non-compliance and related penalties from local statutory authorities.

Payroll agenda processing

Our payroll services in Bulgaria cover the following functions and tasks:

• Collection of data & payroll calculation: Take-over and revision of all input data and relevant information in order to process an accurate payroll- and gross-to-net calculation of all employee deductions, taxes and net salaries, all in compliance with statutory requirements – including the calculation of off-cycle payments
• Administration of benefits and bonuses: Calculation of benefits and bonuses based on a provided scheme, such as medical or life insurance, vacation time, pension plans, maternity leave and sick leave
• Distribution of payslips & payment administration: Generation of payslips in hard-copy and password-protected PDF files, their email distribution or saving on the online self-service portal for employees; preparation of payment orders and distribution of payments to local authorities and employees
• Hotline support for employees regarding the handling of their payroll inquiries
• Statutory reporting: Regular payroll-related statutory reporting and filing to Bulgarian authorities, such as the Labour Office, Tax Office, social security and health insurance companies, statistics offices and other, including communication with these authorities on a regular basis
• Personal income tax: Calculation and filing of personal income tax returns and assistance of employees by collecting the necessary information and documents
• Management reporting: Regular standard reporting package in the agreed scope, including any other specific reports your management requires

HR administration services

In addition to our payroll outsourcing services, we also provide support for HR administration, which ranges from general tasks, such as personal files management and preparation of employment relationship contracts, to more specific HR consultancy. By providing all, we make sure that your statutory reporting and compliance requirements applicable in Bulgaria are met to the full extent. We also offer a comprehensive range of tailored solutions and services designed to perfectly satisfy the specific needs of your HR teams.

Our services help you to manage the following tasks:

• HR files administration: Organisation of all personal files of employees and ensuring their compliance with statutory requirements
• Newcomers and leavers agenda: Registration of new and leaving employees at local authorities, administrative support during the process of on-boarding, preparation of employment-related documents and other HR documents for new or leaving employees, ensuring necessary trainings for e.g. payroll process or time and attendance
• Employment documentation: Preparation of employment-related documents such as contracts, job descriptions, amendments and other, based on a provided template and in compliance with the Bulgarian legislation
• Audits and inspections: Representation during any types of communication with the Bulgarian authorities, support and guidance during audits and inspections, preparation of required supportive documentation and resolution of any disputes
• Additional consultancy: Related to the Bulgarian personal income tax, health insurance and social security, non-residents and global mobility of expatriates

Payroll and HR online portal

Our Payroll and HR online portal provides a convenient self-service solution that enables employees to manage various tasks on their own – in a secure and user-friendly online environment. By logging into the portal, employees are able to access their payslips, fill in data for their yearly tax clearance, send a ticket to their payroll accountant, request time-off, settle travel expenses or manage business travel. The usage of the employee self-service portal by HR teams goes far beyond the regular management of documents and workflows, as it offers various HR administration modules as well.

Main functionalities covered by the payroll portal interface are:

• Exchange of payroll data
• Distribution of payslips and their archive
• Handling of payroll inquiries via online tickets or video calls
• Payroll and HR reporting and full archive

Our portal also offers limitless possibilities for HR module integrations, covering the areas of:

• Maintenance of HR and personal files
• Preparation of legal documents related to employment
• Management of yearly tax clearance
• Administration of benefits
• Management of business travel and settlement of travel expenses
• Management of absences and shift planning via the time and attendance function

Labour law and employment support

We offer a comprehensive labour law support provided by our experienced team of Bulgarian legal experts as an integral part of our payroll and HR administration services. Our team is ready to address the following matters:

• Design and implementation of internal HR processes, development of policies, guidelines and procedures, preparation of a standard set of templates
• Preparation of the employment contractual documentation, such as contracts and amendments, job descriptions, termination agreements, liability for damage and agreements on material responsibility and others, in compliance with up-to-date legal requirements and best practices applicable in Bulgaria
• Resolution of various employment-related matters, such as working time and shifts, termination of employment including mass layoff, working conditions, annual leave, parental leave, employee benefits, health and safety at work and other areas
• Consultancy related to GDPR and protection of personal data in Bulgaria

Employer of record

Our Employer of record solution allows you to hire employees in Bulgaria immediately, taking your pick of the best talents, while saving time on administrative procedures. As your local EoR, we will hire candidates on your behalf and take care of their payroll management.

Take advantage of highly qualified Bulgarian candidates in a wide range of industries today, without setting up a legal entity. Our services include:

• Payroll in full compliance with local legislation
• Tax obligations, including handling both employee and business taxes
• Benefits, including insurance and perks
• HR administration, including working hours, vacation days and sick leaves
• Drafting of locally compliant employment contracts and other required HR documentation

Registration of foreign employers

Foreign companies who do not have any other business activity in Bulgaria than employing people, can register as a Foreign Employer and get a tax number to report and pay the related taxes. If you want to hire employees in Bulgaria, while preferring to keep the hiring process under your full control, our Foreign Employer solution is the way to go.