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The principle of a zero client responsibility for the actions of fraudsters in Ukraine | News Flash

26 Jul 2016

 

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The principle of a zero client responsibility for the actions of fraudsters in Ukraine | News Flash

In 2015, the Ukrainian Supreme Court issued a separate decision on the exclusion of bank customers responsible for fraudulent acts of third parties to the card accounts. Moreover, the banks are obliged to compensate for such loss of customers. Of course, provided that the client was not involved in this fraud, or its improper actions do not put its own account at risk.

The international payment system Visa has announced that against the banks that refused previously from these security situation customers, will be imposed some actions.  There is no information yet about the specific mechanisms of sanctions.

From August 1st to all Visa cardholders will be entered zero liability mode for fraudulent acts of third parties. Ukraine is not the only country where will be extended this rule. For the US, such a regime operates for a long time and Visa has decided to extend it to the whole world, considering this situation the best competitive solution.

On the other hand Ukrainian banks are concerned about quite a low level of financial literacy of citizens and are afraid that this measure will lead to increased use of fraudulent schemes that would apply to banks losses.

 

If you have any question, please, feel free to contact us. We will be pleased to help you!

 

Contact:

Nataliya Tadeyeva

Branch director, Ukraine

Nataliya.Tadeyeva@accace.com

+380 445693310


Read more about Ukraine
  • New register of lawyers in Ukraine
  • Facilitated procedure of currency control in Ukraine

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About Accace

Originally established in Central and Eastern Europe in 2006, Accace ranks among the leading outsourcing and consultancy providers in the region. Engaging over 600 experts, we have vast experience with handling small to large scale, multi-country outsourcing projects and providing a comprehensive range of our services to over 2,000 customers.

About Accace Circle

Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience. Covering almost 40 jurisdictions with over 2,000 professionals, we support more than 10,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 170,000 pay slips globally.

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