Payroll and HR administration services in Croatia

The constant changes in the local legislation and the increasing complexity of statutory requirements that impact payroll and HR administration are becoming more challenging and resource-consuming, whether that be in Croatia or the entire Balkan region. Save time and resources, lower your administrative burden and eradicate any risks of non-compliance by shifting the responsibility to our local team of payroll and HR experts.

Payroll agenda processing

We provide the following payroll services and tasks:

  • Data gathering and payroll calculation: Take-over and revision of all input data and pertinent information in order to process an accurate payroll calculation, gross-to-net calculation of all employee deductions, taxes and net salaries completely in compliance with local statutory requirements; calculation of off-cycle payments
  • Payslips distribution and payment administration: Generation of employee payslips in hard-copy and digital password-protected PDF files, distributed by email or through our online self-service portal; preparation of payment orders and distribution of payments to both employees and local authorities
  • Complete administration of benefits and bonuses: Calculation of benefits and bonuses based on provided requirements, such as medical or life insurance, pension plans, annual paid leave, sick leave, maternity, paternity or parental leave
  • Hotline support for the payroll inquiries of employees
  • Personal income tax: Calculation and filing of personal income tax returns, including support of employees by collecting pertinent information and documents
  • Statutory reporting: Regular statutory reporting related to payroll and their filing to Croatian authorities, such as the Tax Office, Labour Office, social and health insurance companies, statistics offices and other, along with regular communication with these authorities
  • Management reporting: Regular standard reporting package based on the agreed scope, and any other specific reports your local and international management needs in addition

HR administration services

Our payroll services can be complemented by our HR administration support that ranges from general tasks, such as personal files management and preparation of employment relationship contractual agenda, to more specific HR consultancy and full-scope customized HR solutions.

Our services can include the following tasks:

  • Joiners and leavers: Registration of new or leaving employees with the local authorities, administrative support during the on-boarding process, arrangement of employment-related documents and other HR documents for new or leaving employees, provision of necessary trainings for e.g. time and attendance management, payroll process
  • Employment documentation: Preparation of documents related to employment, such as contracts, amendments, job descriptions and other, based on provided templates in compliance with Croatian legislation
  • Administration of HR files: Organize and keep all personal files of employees in compliance with statutory requirements, applying the best practices fitting the local market
  • Audits and inspections: Support and representation during regular and extraordinary communication with the Croatian statutory authorities, assistance during audits and inspections, preparation of the necessary supportive documentation, resolution of any disputes
  • Consultancy related to other matters: Croatian personal income tax, social security and health insurance, consultancy related to global mobility and non-residents

Payroll and HR online portal

Transfer your payroll agenda to a secure and user-oriented solution. Our Payroll and HR online portal offers a self-service function that enables your employees to manage numerous tasks on their own, such as accessing their payslips, submitting a ticket to their payroll accountant, requesting time-off, managing their business travels or filling in data for their yearly tax clearance. Our online portal solution offers a rich selection of HR administration modules, therefore its functionality goes far beyond simply just the management of document workflows and approvals.

The main functionalities within the payroll portal interface are:

  • Exchange of payroll data
  • Distribution and archive of payslips
  • Handling of payroll inquiriesthrough online tickets
  • Reporting and full archive of payroll and HR reporting, in compliance with the Croatian regulations

Furthermore, our portal offers unlimited possibilities for the integration of HR modules, covering:

  • Preparation of legal documents related to employment
  • Complete administration of benefits
  • Maintenance of HR and personal files
  • Management of business travel and settlement of related travel expenses
  • Management of the yearly tax clearance
  • Management of time and attendance: absences, shift planning, interactive calendars and more

Labour-law and employment support

Hand-in-hand with our payroll and HR administration services, we provide an extensive support in the field of Croatian labour law. Our qualified legal experts will help you to address all matters related to the employment relationship, such as:

  • Preparation of the contractual documentation related to employment, including contracts and amendments, descriptions of job positions, agreements on termination, liability for damage and material responsibility agreements and others, in compliance with legal requirements and best practices applicable in Croatia
  • Design and implementation of internal HR processes, such as the preparation of guidelines, policies, procedures and a standard set of templates based upon agreement
  • Resolution of various matters related to employment , such as working time and shifts, working conditions, annual leave, termination of employment including mass layoffs, health and safety at work, parental leave, benefits of employees and more
  • Consultancy for the global mobility and expatriate agenda and matters related to their relocation
  • Consultancy related to personal data protection and GDPR in Croatia
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