Payroll and HR administration services in Serbia

It can be burdensome to keep track of frequent legislative changes and complex statutory requirements that have impact on payroll and HR operations. Whether in Serbia or across Balkan region, outsourcing such operations saves your time and resources and diminished your administrative burden. Besides, the potential risks of non-compliance can be eliminated by shifting the responsibility to our local team of experts.

Payroll agenda processing

In Serbia and across the Balkan region, we can support you with the following payroll services and tasks:

• Data gathering and payroll calculation: Take-over and review of all input data and pertinent information, processing a precise payroll calculation, gross-to-net calculation of all employee deductions, taxes and net salaries in compliance with the statutory requirements; calculation of off-cycle payments
• Distribution of payslips distribution and administration  of payments: Generation of payslips in hard-copy and digital password-protected PDF files, distributed by email or through the online self-service portal for employees; preparation of payment orders and distribution of payments to employees and local authorities
• Hotline support for employees for their payroll inquiry handling
• Administration of bonuses and benefits: Calculation of benefits and bonuses based on provided requirements, such as medical or life insurance, pension plans, vacation time, sick leave and maternity leave
• Personal income tax: Calculation and filing of personal income tax returns, that may include support of employees by collecting the information and necessary documents
• Statutory reporting: Regular payroll-related statutory reporting and filing to Serbian authorities, such as the Tax Office, Labour Office, social and health insurance companies, statistics offices and other, including regular communication with these authorities
• Management reporting: Regular standard reporting package in the agreed scope, as well as any other specific reports your local and international management needs

HR administration services

Our professional payroll services can be combined with support of our HR administration teams that can handle general tasks, such as personal files management and preparation of employment relationship contractual agenda, to more specific HR related consultancy. Our services are designed to strengthen your HR team and ensure full compliance with requirements applicable in Serbia and across Balkan region.

The following tasks can be included in our services:

• Joiners and leavers agenda: Registration of newcomer and leavers with the local authorities, administrative help during the on-boarding process, preparation of employment related documents and other HR documents for new or leaving employees, provision of necessary trainings for e.g. payroll process, time and attendance management
• Employment documentation: Preparation of documents related to employment, such as contracts, amendments, job descriptions and other, based on provided templates in compliance with the Serbian legislation
• Administration of HR files: Organisation and maintenance of all personal files of employees in compliance with statutory requirements, applying best practices on the local market
• Audits and inspections: Representation and support during regular and extraordinary communication with the Serbian statutory authorities, assistance andguidance during audits and inspections, preparation of required supportive documentation, resolution of disputes
• Additional consultancy: related to Serbian personal income tax, social security and health insurance, global mobility and non-residents

Labour-law and employment support

Our support beyond payroll and HR administration extends to also providing a comprehensive labour law support related to all areas of the employment relationship, including:

• Preparation of contractual documentation related to employment, such as job descriptions, contracts and amendments, , termination agreements, liability for damage and material responsibility agreements and others that meet legal requirements and best practices applicable in Serbia
• Design and implementation of internal HR processes, preparation of guidelines, policies and procedures, standard templates preparation
• Resolution of matters related to employment , such as working conditions, working time and shifts, employment termination including mass layoff, , annual leave, , health and safety at work, parental leave, employee benefits and other areas
• Advisory for the global mobility related matters such as relocation and expatriate agenda
• Personal data protection and GDPR consultancy applicable in Serbia

Payroll and HR online portal

Your employees can perform numerous tasks on their own, thanks to our Payroll and HR online portal with a self-service function. User-friendly and intuitive, your teams can have access to their payslips, submit a ticket, request time off or complete their data for the annual tax clearance. Our portal offers several HR administration modules that take its functionality far beyond regular document management system.

Main functionalities included by the payroll portal interface:

• Exchange of payroll data
• Distribution and archive of payslips
• Handling of payroll inquiries via online tickets
• Reporting of payroll and HR matters
• Full archive
• Payroll data exchange
• Payslips distribution and archive
• Payroll inquiry handling via online tickets
• Payroll and HR reporting and full archive

Our portal also offers boundless possibilities for HR module integrations, including:

• Preparation of employment related legal documents
• Benefits administration
• Maintenance of HR and personal files
• Management of yearly tax clearance
• Business travel management and settlement of travel expenses
• Time & Attendance: management of absences, shift planning, interactive calendars